Showing posts with label Opertaions. Show all posts
Showing posts with label Opertaions. Show all posts

Opertaions Management

Total quality m Contents:            
Page:
3                       Section 1.0- Introduction.
3                                 1.1- History and Background of RCS Logistics
3                                 1.2- Main products and services.
3             Figure 1.2.1- diagrammatic representation of product
and services  
4                                 1.3- Customers
4                                 1.4- Challenges
4                                 1.5-Order Qualifier
4                                 1.6-Order Winners
4                     Section2.0- Operational Process
4                                   2.1- E-commerce and E-fulfillment
5                 Figure 2.1.1- E- commerce and E- fulfillment
5                                   2.2- Warehousing and storage
5                     Figure2.2.1- warehousing and storage
6                                   2.3- Transportation
6                   Figure2.3.1-Transportation
8                   Section3.0- Literature review
9                                     3.1- TQM in the logistics industry
9                                     3.2- Benefits of TQM
10                                     3.3- TQM in next five years
12                                     3.4- eight dimensions of Quality
12                         Figure 3.4.1- eight dimensions of quality

          13                       Section4.0- Application of TQM in RCS Logistics
13                                     4.1- just in time Management
14                   Figure4.1.1-factor associated with JIT with
customers
14                     Figure 4.1.2- Challenges
14                     Figure 4.2- Kaizen
16                                   4.2.1- Challenges
16                                     4.3- PDCA Cycle
16                       Figure...



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