Corporate Banking Department

Mission II
Strategic management

' BANK ' CORPORATE BANKING DEPARTMENT BETA

Submitted by:

S. T. HUSSAIN
NAUMAN IQBAL BARI

To

Mr. SYED SABIR
Lecturer: strategic management

On
On March 17, 2013

Product or service:
Islamic banking-Corporate lending products (Murabaha, Ijarah, Salam, Istesna)

Mission Statement:

To capture the largest market share in financing and trade by the year 2016.

Vision statement:
To be the leading corporate banking Department by developing quality human resources, products and market share in the industry.

Level business strategy:
Our corporate Department will enhance core competencies in the following areas;

Front office skill set; company relationship managers and leaders must have good analytical skills to interpret individual company information, able to analyze business risk, market risk, credit risk and transaction risk.

Robust Treasury function; Islamic treasury system will enhance the advisory role to the customers. The company's managers will create a link between the Treasury Department and clients, they will send you information about currency parities, monetary policy, balance of payments and global commodity price changes.

Trade and the LC processing. trade and LC's treatment is an important back-office functions for our front Office Department shall ensure the follow-up letter of credits are transferred quickly and efficiently.

Marketing to new customers; marketing new blue chip customer will not stop at any point in time.

Goals – Revenue streams (in USD/PKR)
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Responsibilities: head of Corporate-South

Implementer: Syed Tanveer Hussain

|Products/services/initiatives (2013-2014) |Revenues (USD/PKR) |
|...

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Corporate Culture Of Toyota Marketing Essay

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Toyota is one of the world's biggest automobile producers; trade over 9 million models in 2006 on all over the world. Top 10 wealth Global 500 project, Toyota grades among the world's leading worldwide corporations and is superior to be the most well-liked automaker. A success of the company is to that they the commitment to customer happiness. Toyota has been created by a set of values and principles that have their line in the company's formative years in Japan.

Toyota gives the new thought of cars is about dreams, feeling and motivation. They are a single ability for Toyota to say where the aim is heading, and to prove its customers what they map in the mind as well as in future, but the fact is that Toyota engineer there’s a lot more too automotive design than dreaming up what you want your car to look like on the outside. Designers have to work closely with engineers, production plants, and marketing specialists to create a car that is not only beautiful, but that will sell and is practical to own. Toyota company changes their model in every 3rd year, whereas other companies changes their models in every 5th year.

According to the internet website Sakichi Toyoda, a productive creator, formed the Toyoda Automatic Loom Company founded on his innovative designs, one of which was approved to a British concern for 1 million yen; this money was utilized to help found Toyota Motor Company, which was maintained by the Japanese government partly because of the military purposes. The Japanese relied on overseas trucks in the war in Manchuria, but with the hopelessness, money was limited. Domestic invention would decrease costs, offer jobs, and create the country more self-governing. By 1936, just after the first victorious Toyoda vehicles were manufactured, Japan demanded that any automakers selling in the country needed to have a majority of stockholders from Japan, along with all officers, and stopped nearly all imports. (Article by Konrad Schreier)

Toyoda's car operations were placed in the hands of Kiichiro Toyoda, Sakichi Toyoda’s son; they started experimenting with two cylinder engines at first, but ended up copying the Chevrolet 65-horsepower straight-six, using the same chassis and gearbox with styling copied from the Chrysler Airflow. The first engine was produced in 1934 (the Type A), the first car and truck in 1935 (the Model A1 and G1, respectively), and its second car design in 1936 (the model AA). In 1937, Toyota Motor Company was split off.

From 1936 to 1943, only 1,7,57 cars were made – 1,404 sedans and 353 phaetons (model AB), but Toyoda found more success building trucks and busses. (Some of these early details are from http://www.geocities.com/toyotageek/) The Toyota KB, a 4x4 produced starting in 1941, was a two-ton truck similar to the prewar KC; it had a loading capacity of 1.5 tons and could run up to about 43 mph. The GB was based on the peacetime, 1.5 ton G1 truck, which in turn was based on the Model A1 cars. (From global spec).

The first Toyoda truck was roughly a one-ton to one and a half-ton design, conventional in nature, using (after 1936) an overhead valve six-cylinder engine that appears to have been a clone of the Chevrolet engine of the time: indeed, a large number of parts were interchangeable, and Toyoda trucks captured in the war were serviced by the Allies with Chevrolet components. There was also a forty-horsepower four cylinder model, very similar to the six cylinders in design but rather underpowered for a truck with a full ton of capacity.

Corporate culture is a culture in which a term used to describe the joint principles, appeal systems, and process that offer a company with its own limited flavour and way. Businesses of all sizes posses some type of corporate culture, in that every company has a set of principles and goals that help to define what the business is all about. Here are some examples of rudiments that go into creating and defining a corporate culture.

  At the establishment of several company cultures are the values that preside over the function of the trade. These principles are typically expressed in terms of the policies and measures that describe how the company will function. This will take in how altered departments or functions recount to one another in the manufacture process, the queue of communication well-known among management and departmental workforce, and rules leading satisfactory behaviour of each one who is part of the company. This essential managerial society makes it probable to build up other layers of business culture based on these foundational factors.

The basic reason for Toyota's victory in the worldwide marketplace lies in its corporate attitude – the set of rules and manners that run the use of its possessions. Toyota have profitably penetrated international markets and recognized a world-wide occurrence by good worth of its efficiency. The company's approach to both product development and distribution is very consumer-friendly and market-driven. Toyota's philosophy of empowering its workers is the attraction of a human resources management system that promotes creativity, continuous improvement, and innovation by encouraging employee participation and that likewise creates high levels of employee loyalty. Knowing that a workplace with high spirits and job satisfaction is more likely to produce reliable, high-quality products at affordable prices, Toyota have institutionalized many successful workforce practices. Toyota has done so not only in its own plants but also in supplier plants those were experiencing problems.

While a lot of car manufacturer have earned a reputation for building high-class cars, they have been not capable to conquer Toyota's reward in human resource management, dealer networks and sharing systems in the highly reasonable car market. Much of Toyota's success in the globe markets is certified in a straight line to the synergistic recital of its policies in human resources management and supply-chain networks.

Toyota has taken various steps to build high performance teams:

Stage 1: Orientation. The group needs strong way from the manager and must recognize the essential task, policy of commitment, and tools the members will use.

Stage 2: Dissatisfaction. After leaving to job, the members find out it is harder than they thinking to work as a group. In this phase, they go on with to need strong path (structure) from the boss but also need a lot of communal maintain to get through the tough social dynamics they do not recognize.

Stage 3: Integration. The collected group starts to build up a clearer image of the roles of var­ious side members and begins to bring to tolerate manage over group processes. The head does not have to give much duty direction, but the group still wants a lot of public sustain.

Stage 4: Production. The group become a high-performing team by their own and no longer they dependent on the leader.

In a meeting, people do the similar mindless task frequently and are accountable only for a minute piece of overall manufactured goods. Toyota has attempted to augment jobs in a variety of ways. Some of the quality that make the job more inspiring take in job revolution, a variety of kinds of feedback on how workers are undertaking at their jobs, the andon system and important work group independence over the tasks. Toyota became involved in job enhancement in the 1990s and redesigned its congregation appearance so that the parts that make up a subsystem of the motor vehicle are installed in one particular area on the assembly line. Rather than a work group assembling electrical systems and then putting in floor mats and then door handles, a work group strength focus almost wholly on the electrical system under the cover. For white collar employees, Toyota organizes team’s approximately com­plete projects from start to come to an end. For example, the plan of the interior of the car is the blame of one team from the plan stage from side to side produc­tion. Participation in the project from start to end enriches and empowers the member of staff.

People are encouraged by demanding but achievable goals and measurement of advancement toward those goals. Toyota's visual management systems plus policy consumption means that teams always know how they are doing and are always functioning towards stretch development targets. Policy deployment sets demanding, stretch goals from the top to the bottom of the company. Careful capacity every day let work teams know how they are performing.

According to internet when processes are steady, squander and inefficiencies become openly able to be seen, there is a chance to learn contin­ually from improvement. To be a learning group, it is essential to have constancy of personnel, slow encouragement, and very suspicious succession systems to defend the managerial information base. To "learn" means having the ability to construct on the history and move forward incrementally, rather than starting over and reinventing the wheel with new personnel with each new task.

The Toyota philosophy emphasises that accurate problem solving requires identifying the root grounds which often lies hidden away from the source." The answer lies in digging deeper by asking why the trouble occurred. The hardest part to find out is grasping the condition thor­oughly before taking place with five-why analysis. Grasping the situation starts with observing the condition with an open mind and comparing the genuine situation to the measure. To clarify the problem, one must begin by going to where the prob­lem is (genchi genbutsu). For Toyota, trouble solving is 20% tools and 80% judgment. For most other companies, it seems to be 80% tools and 20% thinking. A key to learning and increasing, not only within Toyota but in Japanese civilization, is Hansei, which generally means "reflection." Hansei means reflection on the development of developing the vehicle. Hansei is the check stage of PDCA. It is used most often at the end of a vehicle program, but is being now moved additional upstream so there are quite a lot of Hansei events at key junctures in the program.

Becoming a lean enterprise involves a lot of hard work. The company should follow the recommend the following steps:

Start with achievement in the technological system; follow quickly with cultural change. The social and technical sys­tems of TPS are intertwined. If a company wants to change the culture, it must also develop true lean leaders who can reinforce and lead that cultural change. The best way a company can develop this is through action to improve the company's core value streams, supported by committed leaders who reinforce culture change. Start with value stream pilots to demonstrate lean as a system and provide a go see" model. Within a value stream that defined by a product family. The model line should become a singularly focused project with a great deal of management attention and resources to make it a suc­cess. Use value stream mapping to develop future state visions and help "learn to see. The team members learn together as they see the waste in the current state, and in the future state they come together to figure out how to apply the lean tools and philosophy. Value stream mapping should be applied only to specific product families that will be immediately transformed. Use kaizen workshops to teach and make rapid changes. Using a talented and experienced facilitator who has a deep understanding of lean tools and philosophy with a specific problem to tackle makes all the dif­ference in what can be accomplished. However, the kaizen workshop should not become an end in itself. Kaizen workshops are best used as one tool to implement specific improvements guided by a future state value stream map. Organize around value streams. In most organizations, management is organ­ized by process or function. In a factory, there may be the paint department, the assembly department, and the maintenance department. Value stream managers have complete responsibility for the value stream and can answer the customer. Someone with real leadership skills and a deep understanding of the product and process must be responsible for the process of creating value for customers and must be accountable to the customer. Make it mandatory. If a company looks at lean transformation as a nice thing to do in any spare time or as voluntary, it will simply not happen.

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Corporate Style And Business Image Consultation Marketing Essay

Core Image is a closed corporation owned by Mareli du Toit. This company provides highly exclusive style consultation sessions in styling, makeup and hairstyling. The aim of our company is to revive women from clothing that do not fit properly to creating a new, fresh and elegant look that is put together to create an illusion of the perfect body shape. We are committed to provide South Africans with a creative and innovative service. The Fashion Box aims to become one of South Africa’s renowned image consultant agencies and not only improve the lifestyles of women but also companies.

As an image consultant, our business will provide clients, men as well as women, with the necessary information that will help them achieve a stylish and polished look which in time will provide them with the perfect job, soul mate or just increase their self esteem. The company will provide them with the right wardrobe style for the image they want to project, closet essentials and even go on shopping expeditions. Working with other stylists such as makeup and hair, we will provide the correct colour consultation and instructions for a well defined and confidant look.

The company will also introduce a book, a user friendly style guide which touches on body shapes, underwear, wardrobe planning, trends and tips and accessorizing. This book is the main focus of our company as we provide information to those not able to afford an image consultant, but have all the information that we provide to clients.

The company does not only focus on individuals but on companies as a whole as well. We will work with corporate clients recommending new employee uniform styles, image as a whole per individual and provide courses in multicultural etiquette or body – language basics for better sales and customer relations.

As each person is individual and has different body measurements, taste and budgets we will examine the client thoroughly and keep his/ her consultation personal and maintainable.

The Core Image Consultants will be run as a close corporation where a few people will own the voting stock and interest in the company. The personnel will consist of a qualified fashion stylist, hair stylist, make up stylist and will work part time with an etiquette and body language coach all who have worked in the industry before and has an extensive knowledge of image and how to keep it maintainable, affordable, stylish and individual.

Our company reason for success is the following:

We reach out to all women and men, regardless of their social or work status.

We are committed to provide an affordable service, to create stylish individuals

We are one few companies that provides a personal service to communicate directly with the client.

We are the only that provides a step by step guide that is unique, timeless, ageless and affordable.

Globally textile and clothing trade grew by 10.6% to US$583bn in 2007, while textile exports from Asia to Africa increased by 18% and from Asia to Europe rose by 16%. The world’s biggest textile exporter in 2007 was the EU27, followed by China, Hong Kong, the USA, South Korea, Taiwan, India, Turkey, Pakistan and Japan. The EU27 was also the biggest textile importer, followed by the USA—although China ranked as high as third, followed by Hong Kong, Japan, Turkey, Mexico, Vietnam, Canada and Russia.

In clothing, China was the world’s leading exporter for the second year running, followed by the EU27, Hong Kong, Turkey, Bangladesh, India, Vietnam, Indonesia, Mexico and the USA. As for clothing imports, 46% of the world total went to EU countries in 2007, while the USA took 24% and Japan took 7%. The countries which followed in importance had only small shares and included Hong Kong, Russia, Canada, Switzerland, the United Arab Emirates, South Korea and Australia [2].

It is estimated that the South African apparel and textile sector is the sixth largest manufacturing sector employer and eleventh largest exporter of manufactured goods. A total of 230,000 people are estimated to directly be employed in the industry with a further 200,000 employed in dependent industries [3].

In 1939 the clothing industry consisted of 268 factories employing about 19000 workers and by 1959 there were 560 factories employing 49000 workers with 844 firms registered in 1960[4]. This equates to roughly 3770 jobs per year since 1960.

Much of the debate relating to formulating a policy future and past to "rescue" the South African apparel sector has been thwarted with political motivation and interest groups pushing their own agenda and a lack of trust between various sub-sectors within the apparel sector. For an industry sector that contributes an estimated 11% of all manufacturing employment and as part of the manufacturing sector which contributed 16.2% of annual GDP [5] the delay in finding a cohesive policy and the infighting is inexcusable.

The Main services will be:

Style consultation

Personal Shopping

Wardrobe Weeding

Ladies Group Consultation

Corporate Style and Business Image Consultation

Hair and Makeup consultation

Our Style Guide will provide in depth information that allows the reader to achieve a stylish image on their own.

The services that Core Image Consultants will provide is a wide range of consultation services that provides information on the basics of dressing for both ladies and gentleman, as well as guidelines for corporate interaction that will improve the relationship and trust between the clients and the organisation. It ranges from individual coaching session’s right through to a company staff presentation.

The Main services will be:

It is imperative to dress according to your body and have confidence no matter the occasion, size and shape. This service will educate the client in their body type and its characteristics. It will also leave one with a clear insight as to the clothing, dresses, trousers, etc should be purchased that will flatter the specific body type and create and illusion to a hourglass body which is to be said the perfect body shape, thus reducing frustration when clothing don’t fit correct in shops. Our client will also receive a consultation by our makeup and hair stylists according to their face shape and colour combination.

This service will be divided in two categories. The one presentation will cover the importance of appearance and style within a corporate environment. It will cover how small changes in personal style can impact a client’s success. The other will concentrate more on individual personal style.

The expected time span of this service will take place in one week with consultations of 45 minutes daily and costs an estimated price of R 7 280 per person.

We realise that for our cliental shopping can be time consuming and place additional stress on already stressed lifestyles. Prior to a meeting, we will discuss exactly what the specific client’s needs are, be it revamping a wardrobe or selecting an outfit for a special occasion. With the information received the proper clothes will be sourced to meet the client’s requirements. Clothing will be bought according to the client’s budget and tips will be offered in terms of body shape and styles.

The time span of this service is approximately 3hours and costs and estimated price of R 1 976.

Many women find that they have nothing interesting, new or fresh to wear in their closet. With the wardrobe weeding service we will identify the 10 key pieces and get rid of the wardrobe full of old and outdated clothes and create a wardrobe that is ideal and personalized for the client. Together with the client we will weed the wardrobe and I will help co-ordinate the clients outfits and accessories to create new looks. Style tips will also be given for future shopping trips.

This consultation aims to leave you with a clutter free, coordinated and a wearable collection in your wardrobe. This duration of this service is approximately 5 hours and cost R 4 290.

This service is perfect for a girl’s night or bachelorette party, a style consultation with your friends in the comfort of your home. Initially it will start by dividing the women into their body shape groups where the 6 different groups will be educated on how to dress according to their body shape. A file will be handed to each individual that contains all the essential information on their specific shape.

A make up lesson will also be presented to the group as a whole by our makeup stylist, individual hair consultation by our hair stylist and a short course in etiquette by our part time etiquette coach.

This service will cost R435.50 per person in a group of minimum 20 ladies and 5 hours long.

This service provides business leaders, company individuals and other staff, both ladies and gentlemen with the essential style foundation in a corporate environment. The service includes individual body shape analysis, what clothes suits the body shape and taking relation to the business world proper and powerful clothing, from meetings to casual days to suite the company’s image. They will also receive a brief course on makeup and hair tips.The employee will have individual sessions with the stylist, makeup artist and hairstylist as well as group sessions with the etiquette coach.

This service will cost R 1 202.50 per employee.

A short consultation of 2 hours will be provided to supply a client with the correct hair and makeup according to their colour and face shape. Hair will be cut and coloured and a small basic makeup kit is provided with this service.

The service will cost R1 300.

The company has only one sole product which is a thorough style guide on body shapes, underwear, key wardrobe pieces, trends and tips and accessories.

This guide will be available for clients that cannot afford our services but still feel the need for information on how to dress correctly. The product will be available in specific bookstores and will be an amount of R386.

The typical customer that will make use of the style consultation, personal shopping and wardrobe weeding services, is a woman in her early thirties to the age of sixty; she lives in the Gauteng area and she is a successful professional with a relatively high income. She is considered to be a classy person and well educated. She is quite a busy person that doesn’t always have the time or patience to think about clothes, style or shopping, she wants to be up to date with latest trends and styles without having to take important time out of her schedule to do so.

Customers for the ladies group consultation and hair and makeup consultations will range from young females in their late twenty’s to older females at the age of sixty. They live in Gauteng and have an average income level. They are classy and educated. These women are looking for professional advice but not in depth as they have a brief knowledge about style and trends. They will make use of our service for special events such as bachelorette parties or girls night as they do not want to spend too much money on these services.

The typical client for the corporate style is big or small companies in the everyday industries such as accounting, personal relations, human recourses etc, who work with clients and have to keep a professional image to keep a promising cliental, these companies will spend money on our service to be ahead of competition as they provide a professional image and work ethic.

Companies that compete in this market are Chata Romano who is situated country wide, the Image room in Faerie Glen Pretoria and CImage in Equestria Pretoria.

These companies compete all on the same level as we offer the same services. Indirect competition like fashion magazines, internet may also be a problem as potential customers may believe that they can consult themselves.

Not only provides a service but has other products

Wide variety customers can get confused

Offers complete makeover

Only one service

Workshops

Small variety

Guaranteed prices

Expensive

Cheap prices

Cheap prices may scare off potential customer

Reasonable Prices

Not full services

World renowned

Has a lot of consultants underneath whom can affect reputation

Good quality service

Clients become friends

Good quality service

Not really known

Worldwide

Different treatment by different consultants

Pretoria faerie glen business area

Not very easily accessible

Pretoria equestria is a rich neighbourhood

May scare off average clients

Very professional

May look uptight

Trendy

May scare more proper clients

Average

Not really impressible

Our company will look at the above mentioned strengths and try to incorporate as many as possible into our system. To compete with these competitors it is quite essential to keep up with their level of professionalism. We will also pry on their weaknesses, analyze make them better and incorporate them into our strengths. Things like having a lot of consultants and other products as appose to just consulting as Chata Romano is definitely a strong disadvantage to our company but will be corrected in the long term of the fashion Box.

Our competitive advantage is thus that although there are other companies supplying the same service, we have an advantage as these operations are run in specific areas where our company drives to the client.

Kry ‘n paar verskillende pricing techniques en verduidelik kies ene

Our company would use a Sequential skimming price technique. Price skimming is a price strategy in which we set a relatively high price for a product or service at first and then lower the price over time. We target the richer customers first as it is an exclusive and quite expensive service and then lower our price for the average woman so everyone can afford our services. It allows the firm to recover its sunk cost quickly before competition steps in and lowers the market price.

While a formula is provided for each individual service, a thirty percent mark up fee will be charged on all products and services. Twenty five percent of this thirty percent is send to the business bank account in order to pay extra monthly expenses and store capital to ensure that the business expands.

The owner gets fifty percent of the salaries whereas the hair stylist and makeup artist share both a twenty five percent income and only receives this when their service was provided, almost a commission like basis.

The formulas to obtain the prices of different services that were provided that was used were as follows:

[Material such as printing of papers, files etc (a) + Clothing examples (b) + Make up (c) + Hair products (d) + Electricity for hair services (e)] x [4 salaries of stylists] + (30% markup)= estimated price of service (x)

[Materials such as printing of papers, files etc (a) + Petrol used when buying clothes at different stores (e)] + [(R400 cost per hour x hour minimum 3 hours (f)] + (30% markup) = estimated price (x)

[Petrol used when buying clothes at different stores (e)] + [(R600 cost per hour x hour minimum 5hours (f)] + (30% markup) = estimated price (x)

[Material such as printing of papers, files etc (a) + Clothing examples (b) + Make up (c) + Hair products (d)] + [(R800 cost per hour x hour minimum 5hours (f)] + (30% markup) ÷ (Number of women in group(g) minimum of 20 ) = estimated price (x)

[Material such as printing of papers, files etc (a) + Clothing examples (b) + Make up (c) + Hair products (d)] + [(R1500 cost per day) x (days (h) minimum of 10) + (30% markup) ÷ (Number of employees (i) minimum of 20) = estimated price (x)

[Make up (c) + Hair products (d)] + [(R150 cost per hour x hour minimum 2hours (f)] + (30% markup) = estimated price (x)

The formula to obtain the price of the product that is provided that was used was as follows:

[Photo shoot cost (k) + illustration cost (l) + printing and binding books (m) + (100% mark up ) ÷ Books minimum of 200 copies (n)

( a + b + c + d + e ) x 4 +30% = x

50 +500 + 500 + 200 + 150 x 4 + 30%

R 7 280

(a + e) + (400 x f) + 30% = x

20 + 300 + (400 x 3) + 30%

R1 976

e + (500xf ) +30% = x

300 + (600 x 5) + 30%

R4 290

(a+b+c+d) + (800 x f) +30%

g

(200+500+ 1000+1000) + (800 x 5) + 30%

20

R435.50p/p minimum 20 people

(a+b+c+d+e)+(2000xh) + 30%

i

(200+ 1500 + 1500 + 300) + (1500 x 10) + 30%

20

R1 202.50/p minimum 20 employees

(c + d) + (150 x f) + 30% = x

(500+200) + (150x2) + 30%

R1 300

(k + l + m) + 100%

150

(6000 + 3000+ 20 000) + 100%

150

R 386

As we are a new company advertising will be limited to posters, brochures etc. In the beginning we will also rely on word of mouth and sponsorships. We also have cars branded with stickers that provide the customer with a label, number and website address. The image that we want to portray to the customers is a trendy one, where the customer can feel that he or she will find personal style through our consultations. Events will also be organised to attract sponsors and clients.

In the beginning we will not rely heavily on broadcasting media, such as television as we don’t have the funds for this.

We will make use of radio advertising only as medium to long term channel. Initially it will only be used to advertise and promote events hosted by our company as a means to create awareness and initiate dialogue amongst our target market.

We will make great use of this specific media as it is not too expensive and easy to reach customers.

Brochures will be made available at high class boutiques and delivered to companies in our target market.

Branded vehicles will be driven by our employees. Also to create awareness on the road or where ever they go.

Posters will be placed in restrooms in shopping malls and restaurants.

Billboards will not be used as these are expensive and will not attract efficient clients.

Advertisements in fashion magazines can be used but only be employed once the business has achieved market segment.

The company will launch a website which will contain all the necessary information on services, prices etc. As well as contact information and also have a service were users can register and receive information by email on specials, prices and other information on the company.

We will advertise on already based websites such as www.ifashion.co.za, and register with the SA professional image consultants association.

Social networking sites such as face book also play an integral role it will be in the company’s best interest to establish a strong online presence on these sites.

Flyers (10 000 A6 full colour)

R 1040.00

Business Cards (500 Full Colour)

R295.00

Banners (Premium Banner quality white PVC.)

R24.40 x 20

Vehicle Branding

R4 500.00 x 2

Posters(Photo High Gloss, 235gsm )

R18.00 x 100

Website hosting

R49 x 12months

R 13 211.00

See appendix for quotation

Flyers (10 000 A6 full colour)

R 1040.00

Business Cards (500 Full Colour)

R295.00

Banners (Premium Banner quality white PVC.)

R24.40 x 20

Posters(Photo High Gloss, 235gsm )

R18.00 x 100

Website hosting

R49 x 12months

Flyers (10 000 A6 full colour)

R 1040.00

Business Cards (500 Full Colour)

R295.00

Radio Advertisement

R15 0000

Magazine Advertisement

R 7000

R26 211.00

Strengths

Exclusive service

Status to Clients

Personalized and customized service

Weaknesses

Young inexperienced company

Competitive environment

Difficult to establish client base

Opportunities

Individuals in corporate clients can become individual clients

A Training program can attract more stylists

Threats

How to develop loyal clients

How to Stress intangible cues

In our market research we asked 20 females between the ages of 20 – 60 to answer a questionnaire on our company the services it offers and interest in these services.

Majority of the female respondents went shopping once every two months and their motive for buying clothes ranged equally from special occasions, wardrobe malfunction and season changes. The majority of the respondents’ influence when buying clothes were wears ability and mentioned that they budget when buying clothes and disliked the fact that clothing are expensive.

Majority of respondents were influenced by friends when choosing styles and believed themselves to be fashionable, stylish and individual in style.

Most of the respondents believed to know their correct body shape and bra size.

They felt that they need advice in clothing selection and putting together a wardrobe

The majority said that they would like the knowledge of shopping like a stylist and the majority of the respondents were interested in a fashion guide that helps to improve image and style.

Our company targets the middle-aged, busy executive female. These individuals often have extremely busy schedules, including a great deal of travel time. In addition, they possess a large proportion of disposable income that allows them to afford custom services. Our service will allow them more concentration on work, while allowing them to obtain great apparel for that specific occasion. In the first few months the business will not be very successful as it is a new company, only from the third month of the starting period business will pick up and sales will increase.

The goal of Core Image Consultants is to become a well known company and provide a quality service for both males and females and growing in terms of stylists and location.

48

Style Consultation

R 5 600

R 268 800

36

Personal Shopping

R1 520

R 54 720

20

Wardrobe weeding

R3 300

R 66 000

6

Ladies Group Consultation

R335p/p minimum 20 people

R 40 200

2

Corporate Business Consultation

R 935p/p minimum 20 employees

R 37 400

78

Hair and Makeup Consultation

R1 000

R 78 000

500

Style guide

R 386

R 193 000

R 738 120

-R 386 531

-R 288 000

R 63 589

R 5 299

For detailed sale estimates of the business please refer to Table 14 on page 47.

2.1 BUSINESS STRUCTURE source

Core Image Consultants will be run by a close corporation where a few people own the voting stock and interest in the company.

The advantages of a close corporation includes, voting stock is in the control of a limited number of shareholders, the process of managing the overall operation is often much more simplistic.

Another benefit of private companies is that it is often easier to come to consensus on issues that are facing the corporation. Since the control of the closed corporation is in the hands of a select few people, it is much easier to dialogue on how to best position the company for future performance. Often, a great deal of casual discussion can take place among the shareholders before any formal action is taken. The result is formal business meetings that can be conducted with a minimum of fuss and without taking a great deal of time to plan and execute a course of action.

Core Image Consultants will start off as a small business and will be located in a small office space near Centurion Shopping centre for the reason being that Centurion is situated near a corporate environment in a higher class neighbourhood and a well known area for easy access for clients.

Core Image Consultants will only rent a small space to cut on costs and expenses for the reason being in the beginning Core Image Consultants will make little profit and therefore cannot cover costly expenses. Starting small will ensure less risk of failure and debt.

In the beginning the company will consist of a stylist, who is also the owner, a hair stylist, makeup artist and freelance etiquette coach. The number of our stylists will increase in the third year of our business when all loans are settled and the company has grown.

Core Image Consultants long term goal is to become one of South Africa’s renowned image consultant agencies and not only improve the lifestyles of individuals but also companies as a whole.

Core Image Consultants should register as a close corporation for legal entity at the Companies and Intellectual Property Registration Office.

Core Image Consultants needs insurance to cover the premises for risks such as fire damage, theft etc. We will also acquire car insurance as transport plays a great roll in the business. The table below suggests an estimated sum needed for insurance.

Vehicles

Premises

Core Image consultants will run from a small office space situated near Centurion shopping centre. This is to ensure easy access to the premises for clients, the premises is surrounded by a corporate environment with cliental with a higher level of income and potential clients.

The space is 60sqm and consists of three rooms, one for each stylist. The three rooms will be big enough for each stylist to provide their unique service in. The rent per month will be R 4 780. It provides all three services on location so that the client can be treated at the same place without any trouble. Safe parking is provided behind a security gate.

Bathroom

Stylist Room

Kitchen

Hair Stylists

Room

Makeup Artist

Room

Core Image Consultants will be situated in Centurion Clubview, this suburb is close to the shopping centre and surrounded by corporate companies. This is very important since the biggest service we provide is aimed at these specific companies. The premises are also easily accessible for clients outside the corporate environment. Since the business is located nearby the mall shopping trips will not require too much time and cost on petrol will be cut.

Our product will be sold in local bookstores and only a few copies will be kept on site. The publishers will mostly handle this process. Books are printed and bind at a printing company and then couriered to numerous destinations.

The process of the development of the guide underwent as follow:

Information was gathered on all subjects touched. It was sourced from other stylists, books, internet and the knowledge of our stylists.

The information was analyzed minimized and edited.

Photos were needed to support information to provide an easy readable guide.

These photos required a model, clothing and hair and makeup which were done by your own stylists.

Illustrations needed to be done by graphic designers and the layout of the guide was settled with these graphic designers.

The guide was sent to the printers where they were printed and bound.

The guides were sent to bookstores and a few copies was kept on location.

The service that we provide is mostly based on the knowledge of our stylists. Seminars and consultations will be held weekly depending on customer interest appointments will differ in beginning.

When costumers come for consultation and wardrobe weeding, old clothes would be given away to charity organizations such as hospice etc.

The table suggests a monthly schedule for Core Image Consultants.

08:30- 16:30

Styling Consultations

08:30- 16:30

Styling Consultations

08:30- 16:30

Corporate Consultations

Styling Consultations

08:30- 16:30

Styling Consultations

Personal shopping

08:30- 16:30

Ladies Group Consultations

Styling Consultations

08:30- 13:00

Hair and Makeup consultations

Wardrobe weeding consultations

The style guide will be distributed to cities where female consumers care about their image and style. The Style guide will be produced country wide in as many bookstores as possible. Our service will only be distributed from travelling and later expand to more locations.

For our guide a publisher will be required to sell and overlook the process as well as supplying financial aid.

Core Image Consultants will have a no credit policy, the reason being; Core Image Consultants is a small business and has lack of capital it will be beneficial for the risk of financial failure. Core Image Consultants will only accept cash.

Equipment such as mirrors, make up, colour swatches, fashion books and magazines, computers, computer software that gives the client a virtual beauty makeover before actual hair cutting. Makeup and Hair stylist will need all their equipment such as scissors, brushes, but all these usually are given when you study these courses.

Mirrors

R 1200

Fashion Books

R200

R600

Magazines

R200

R400

Computers

R 5000

Computer software

R2000

Makeup brushes

R7000

Hair equipment

R8000

R20 400

R 4 200

Core Image’s main goal is to become a premium quality service and will try to attain this status. By ensuring to keep up with trends on runways and stores, keep building knowledge of industry such as reading other stylists books to ensure up to date familiarity, ensuring all employees are qualified and highly recommended by institutions or organizations we will achieve such quality.

Control checks will be done on stylists on a regular basis, such as hygiene, appearance etc. Feedback will also be asked from clients on specific stylists.

Core Image Consultants will register with the SA professional image consultants association, which is a website www.ImageSouthAfrica.co.za, was acquired in 2004 by 1st Solutions Executive Image Consultants. After recognising the possibilities and future of Image Consulting in South Africa, it became apparent that the need for such an association had arisen and it has become vital to the wellbeing of the profession.

Core Image Consultants will make use of cell phones, land lines and internet. Clients will be able to reach the company through these forms of communication.

Core Image Consultants will be open from 9 till 5 weekly and on Saturday mornings for those who won’t be able to leave work. Special arrangements can also be made for things as ladies night, weddings etc.

The business will open in a year’s time, to perfect all products, services and employees.

A diagram showing the positions needed to run Core Image Consultants. During the first two years, the owner and stylist will employ only two other employees, makeup artist and hair stylist and use a freelance etiquette coach for certain services. When the two year period is over, or the business is successful and needs to expand, Core Image Consultants will increase the number of stylists.

Fashion Stylist

The owner has a degree in Fashion design. The responsibilities of the stylist includes:

Keeping up to date on fashion trends and styles.

Providing accurate information for clients on clothing and their body type

When shopping for clients , have access to discount at certain stores and maintain personal relationships with mentioned stores. Also the stylist needs an accurate understanding on what a specific client wants and the ability to provide the correct clothing.

The stylist needs to know what the essential pieces in a wardrobe are and when providing the wardrobe weeding service have the ability to make the client understand why clothes were thrown out and not be offensive.

The stylist should be able to communicate with a large group of women during the Ladies group consultation and corporate style and business consultation.

It is also the stylist’s job to ensure the business runs smoothly.

Hair Stylist

The hairstylist will need to have education and experience on the subject and also own equipment. The responsibilities of the hairstylist includes the following:

To obtain knowledge on current hairstyles and face shapes and hair styles.

Knowledge on taking care of hair.

The ability to explain this knowledge to others.

Makeup Artist

The makeup will need to have education and experience on the subject and also own equipment. The responsibilities of the makeup artist includes the following:

To obtain knowledge on current make up styles and face tones, skin problems etc.

Knowledge on taking care of the face and makeup.

The ability to explain this knowledge to others.

Etiquette coach

The etiquette coach will need to have education and experience on the subject. The responsibilities of the etiquette coachincludes the following:

Knowledge on etiquette

The ability to explain this knowledge to others.

Business term loan

Business term loans are a relatively simple way of securing funds for any period up to eight years that is repayable in equal monthly instalments.

Benefits

Your Business term loan may be used for the following:

Purchase of fixed assets, for example, property equipment.

Refurbishments and alterations.

Acquiring a new business.

The loan period is not fixed but is determined by your monthly repayments, which include interest and capital.

The minimum loan amount is R50 000 and there is no maximum, depending on what you can afford.

Additional funds deposited over and above your monthly agreed repayments will be available for withdrawal subject to a minimum of R10 000 and multiples of R1 000.

The account can be linked to electronic channels.

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Initiate Changes in the Corporate Culture of the Business

QUESTION 4

You have been appointed as a manager at a leading bank. Your main responsibility will be to initiate changes in the corporate culture of the business. You are required to outline all the aspects that you will consider when initiating this process.

Currently, to lead in the 21st century organization become more challenges, as a manager in bank leading toward excellent organization needs more changes. There are several management changes that manger need to change its culture. Basically, leadership roles must be upgrade because nowadays as manager they need a lot of thinking and variety of skills such as motivation, drive, honesty, conceptual ability, mastering in technology, lifelong learner and great communicator. As manger also need to show high performance to make sure every staff in bank get inspired to do better in their performance.  
Before initiate changes, as a manager in this bank need to choose stretch goals to make sure which part should be changes and to identify outstanding practices, process and standards in other successful organization to be adapted in this organization. On the other hand, as a manager need to plan for contingencies, in case some of the new changes cannot be adapted by management in this bank. To be more understand about organization flow and to solve management problems, a manager must planned from Bottom-to-Top which means, manager must know and understand what is problems that their face and asks opinion from lower level manager   what needs to be changes.
As a manager also must be open minded and able change mind in adaptation to technology changes, because currently this organization practices slow flow management especially first line management which directly dealing with customer. Firstly, avoid customer waiting too long, provide more counter and the counter must be available because having more counter without staff will make customer complaint and they will find other bank that will serve them better than...

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Corporate Social Responsibility

|

Business Management |
Impact of CSR on businesses and the societies in which they operate |
|
The researcher attempted to critically assess the role of CSR and its relevance to bribery and corruption |
|
Keshrie Padayachee |
3/25/2013 |
Student No. 213572000 |

Contents Page No

1) Introduction 2
2) What is Corporate Social Responsibility? 2
3) The Purpose of Corporate Social Responsibility 3
4) Corruption and Bribery 3
5) Failures in Corporate Governance Structures 4
6) The Impact of Corruption and Bribery 4
7) Conclusion 5
8) References 6

  1) Introduction

Although the CSR concept is not a new dimension of business, it is a relatively modern concept. The theory of CSR originated in the early 1950’s and was made famous by Adam Smith where he had written, in the ‘Wealth of Nations’, that maintaining ethical behaviour in order to maximize growth was a necessity. He proclaimed that ‘honesty is profitable’ and that the business objective is profit maximization in the long term.
During the 1970s when the Body Shop was avidly promoting fair labour practices and creating environmental awareness, other companies simply admired them from afar rather than emulating them. “Today, more than 1000 companies in 60 countries have published sustainability reports proclaiming their concern for the environment, their employees, and their local communities” (Horne and Wachowicz, 2009, p.6).  
With the recent spate of scandals, such as Enron and WorldCom, directors realised that they will be held accountable by everyone if they did not take proactive steps towards corporate responsibility. Per se the discussions are now over and companies are converging on corporate responsibility as a typical component of business management.
2) What is Corporate Social Responsibility?

McWilliams and Siegel (2001, p.117) describe CSR as “actions that appear to further some social good, beyond the interest of the firm and that which is required by law.”...

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TEXT: Corporate Financial Management, Third Edition, by Douglas R.Emery, John D.Finnerty, and John D.Stowe.Published by Prentice Hall.Copyright ©2007 by Pearson Education, Inc

CH17:

A1. (Coverage ratio) A firm’s latest 12 months’ EBIT is $30 million, and its interest expense for the same period is $10 million. Calculate the interest coverage ratio.

A4. (WACC with rebalancing) Nathan’s Catering is a gourmet catering service located in

Southampton, New York. It has an unleveraged required return of r = 43%. Nathan’s rebalances its capital structure each year to a target of L = 0.52. T * = 0.20. Nathan’s can borrow currently at a rate of rd = 26%. What is Nathan’s WACC?

CH18:

A2. (Extra dividend) Sensor Technologies pays a regular dividend of $0.10 per quarter plus an extra dividend in the fourth quarter equal to 40% of the amount that annual earnings per share exceeds $2.00.

a. If annual earnings per share are $2.80, what is the fourth-quarter extra dividend?

b. If annual earnings per share are $1.75, what is the fourth-quarter extra dividend?

B6. (Extra dividends) Alcoa recently announced a new dividend policy. The firm said it would pay a base cash dividend of 40 cents per common share each quarter. In addition, the firm said it would pay 30% of any excess in annual earnings per share above $6.00 as an extra year-end dividend.

a. If Alcoa earns $7.50 per share next year, what percentage of next year’s earnings would it pay out as cash dividends under the new policy?

b. For what types of firms would Alcoa’s new dividend policy be appropriate? Explain.

CH20:

A1. (Bond covenants) Dallas Instruments has a large bond issue whose covenants require: (1) that DI’s interest coverage ratio exceeds 4.0; (2) that DI’s ratio of tangible assets to longterm debt exceeds 1.50; and (3) that cumulative dividends and share repurchases not exceed 60% of cumulative earnings since the date of the issuance of the bonds. DI has earnings before interest and taxes of $70 million and interest expense of $14 million. Tangible assets are $400 million and long-term debt is $175 million. Since the bonds were issued, DI has earned $200 million, paid dividends of $40 million, and repurchased $40 million of common stock. Is DI in compliance with its bond covenants?

CH21:

A1. (Net advantage to leasing) Arkansas Instruments (AI) can purchase a sonic cleaner for $1,000,000. The machine has a five-year life and would be depreciated straight line to a $100,000 salvage value. Hibernia Leasing will lease the same machine to AI for five annual $300,000 lease payments paid in arrears (at the end of each year). AI is in the 40% tax bracket. The before-tax cost of borrowing is 10%, and the after-tax cost of capital for the project would be 12%.

a. What cash flows does AI realize if it leases the machine instead of buying it?

b. What is the net advantage to leasing (NAL)?